Privacy Policy

Last updated: 3/12/25

Welcome to Alam Grocery Store . We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website https://alamgrocerystorejokihat.com/ and our online grocery delivery services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name
• Phone number
• Email address
• Delivery address
• Payment information (processed through secure third-party gateways)

b. Automatically Collected Information

• IP address
• Device information
• Browser details
• Pages visited and time spent on our website
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Process and deliver your grocery orders
• Communicate order updates
• Provide customer support
• Improve our website and services
• Send promotional offers (only with your consent)
• Prevent fraud or misuse of our platform

3. Sharing Your Information

We do not sell or rent your personal information.

We may share data only with:

• Delivery partners to complete your order
• Payment gateway providers
• Analytics tools (e.g., Google Analytics) to understand website usage
• Legal authorities, if required by law

All third-party partners follow strict data protection standards.

4. Cookies and Tracking Technologies

Our website uses cookies to:

• Improve user experience
• Remember your preferences
• Analyze site traffic

You can disable cookies in your browser settings, but some features may not work properly.

5. Data Storage & Security

We take security seriously and use:

• Encrypted connections (HTTPS)
• Secure servers
• Access controls

We do our best to protect your data but cannot guarantee 100% security due to internet risks.

6. Your Rights

Depending on your country or region, you may have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw marketing consent
• Request a copy of your data

You can contact us anytime at  alamgrocerystore@gmail.com to exercise these rights.

7. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Alam Grocey Store

 alamgrocerystore@gmail.com
+91 9939387521
Jokihat Araria Bihar India